Privacy Policy

By visiting our website or providing your personal information to us, you consent to the terms of this Privacy Policy.

Collection of Personal Information

We collect personal information such as your name, email address, phone number, shipping and billing address, and payment information when you place an order with us. We also collect information such as your IP address, browser type, and access times to help us improve our website and services. We may also collect information that you provide to us when you contact us with questions or feedback.

Use of Personal Information

We use your personal information to process and fulfill your orders, to communicate with you about your orders, and to provide customer support. We may also use your information to send you marketing communications about our products and services, unless you have opted out of receiving such communications. We will never sell or share your personal information with third parties for marketing purposes.

Security of Personal Information

We take the security of your personal information seriously and have implemented appropriate physical, electronic, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. We use industry-standard SSL encryption to protect your payment information.

Access and Correction of Personal Information

You have the right to access and correct the personal information that we hold about you. You can do this by logging in to your account on our website or by contacting us at info@dirtylids.co.nz.

Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates or changes.

Mobile Terms of Service

DirtyLidsNZ

Last updated: April 4, 2023

The DirtyLidsNZ mobile message service (the "Service") is operated by Dirty Lids Limited (“DirtyLidsNZ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to DirtyLidsNZ’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of DirtyLidsNZ through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with DirtyLidsNZ. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18555241440 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other DirtyLidsNZ mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18555241440 or email info@dirtylids.co.nz.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to access or correct your personal information, please contact us at info@dirtylids.co.nz.