Shipping
New Zealand:
All orders are shipped within 2 business days of purchase on business days. Orders are not processed on weekends or public holidays.
We ship all orders with New Zealand Post, and you have the option of standard or express shipping. All orders over $60 are Express posted for free. Once your order has been shipped you will receive an email notification with tracking information.
Rest of World:
Delivery targets
| Zone | Express | Economy | |
|---|---|---|---|
| Australia | 1 - 3 working days | 3 - 6 working days | |
| South Pacific | 2 - 5 working days | 6 - 13 working days | |
| Asia | 2 - 4 working days | 6 - 13 working days | |
| Canada, UK and Europe | 2 - 4 working days | 6 - 13 working days | |
| USA | 2 - 4 working days | 6 - 13 working days | |
| Rest of World | 2 - 5 working days |
6 - 13 working days |
How can I track my order?
Once your order has been shipped, you will receive an email notification with your tracking information
Please note: You can expect that your item will usually arrive at its destination within the timeframe specified for each service. Because we do not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.